Client Goodbye Packet: The Ultimate Guide to Client Offboarding

If you’re not using a client goodbye packet, you’re doing way more work than you need to! Once you push that pretty new project out into the world, your job is done, right? The client has a new website/copy/whatever and… a million questions. It’s not your job to be doing all this training… right? Right?…

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How to Create an Incredible Welcome Packet for Your Web Design Business

Did you know that a new client welcome packet can mean the difference between a smooth project and a rough one? Here’s the deal: clients get antsy when they don’t know what’s going on–wouldn’t you? And when clients get antsy, projects go downhill–quickly! Maybe you’ve experienced this: a client who seemed great at first, but…

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How to Get Web Design Clients When You’re Just Starting Out

Starting a web design business is hard. Even after choosing a niche and establishing your pricing, you have to actually GET web design clients into your business and paying you. But here’s the thing: If you’re just starting out, you’re unlikely to work with your dream clients. In fact, being super-picky about your first clients…

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How to Position Your Web Design Business Like a Pro

Where you position your business in your market says a lot about you and your business. Do you want to be the Walmart of web design and churn out lots of cheap websites? Or would you rather be a Louboutin, with a signature style and high prices? Or maybe you want to fall somewhere in…

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How I Raised My Rates from $500 to $10,500+

For years, I under-charged for my web design services. Finally, I found the key to raising my rates. This is the story of how I raised my rates without offering more complex services. Back when I started my web design business, I priced my websites at around $500. I’d been making websites for years (about…

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How I Set Up and Organize My Web Design Projects

Ever wonder how to organize a web design project so that it runs smoothly? Whether your web design projects are a disorganized mess or you feel like you could improve your client experience (and then charge more for the websites you’re already making), getting your files and processes organized will save you a ton of…

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Stop Selling Websites RIGHT NOW!

Stop selling websites! Please. Look, we’ve all been there. A client is haggling your price down because So-and-So over at that other design business says she can make a website for half the cost. You start to question yourself. And you start to worry that the client will hire So-and-So instead. And you are juuuuust…

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