6 Ways to Improve Your Website Navigation Menu

Website navigation can get messy in a hurry! I don’t know about you, but one of my biggest website pet peeves is messy menus and poor website navigation. Either there’s too much stuff and I don’t know where to click, or I don’t understand what the links are and I don’t know where to click.…

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Strategic Design: Make Your Website Tell a Story

Did you know that your website should tell a story? Ever land on a website and feel like there’s no clear route you should be taking? That’s because the website is not telling a story. When that happens, do you get frustrated and leave the website? What if that’s happening to people when they visit…

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404 Page: How to Make Money From Lost Visitors

What if you could make money from your 404 page? We’ve all experienced the frustration of landing on a 404 page when browsing the web. It’s annoying, and normally leaves us feeling like we want to find another website–not open our wallets and spend money. But what if I told you that a well-designed 404…

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turn unsubscribers into paying customers

Turn unsubscribers into paying customers on auto-pilot!

How would you like to turn your unsubscribers into customers? I think we all would! Who wouldn’t like to potentially make money from everyone who hits that “unsubscribe” link in your email newsletter? Popular opinion online is that when someone unsubscribes from our list–great! They weren’t going to buy anyhow. Better to get them off…

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How to Use Quizzes as a Web Designer

Wondering how to use quizzes in your web design business? Who doesn’t love a good quiz? Well, I’m sure someone out there doesn’t, but millions of people looking for ways to waste time on the internet take quizzes. Why? They’re fun! And useful. How else would you know which Spice Girl you are or what…

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Do Your Clients Want Free Support? Here’s How to Respond!

Do you constantly have clients wanting free support after you launch their website? Launching a website is an exciting accomplishment, but what happens when a client wants free support weeks, months, or even years after the website launch? As a web designer, it’s crucial to establish clear boundaries and communicate the value of your services.…

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Contracts for Web Designers: Three Great Resources

One of the things I’m asked most often is, “Do I really need a contract?” And the answer: YES. 100% YES. Do not make a website without one! I don’t care if you’re working with a stranger, your best friend, or your grandma. You NEED a contract to protect yourself and them and keep your…

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What to Do When a Client Disappears

Do you have a process in place for when a client disappears? It happens. Clients disappear. You’ve been moving along with a project, and everything’s going alright, but then the client stops responding. Nothing. Crickets. No response to emails, nothing to phone calls. It’s like she fell off the face of the earth. What do…

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3 Things You Do That Drive Your Clients Nuts

You might be driving your clients nuts and not even know it! It’s a popular opinion in the freelance industry that clients are always at fault. Sites like Clients From Hell popularize this idea, and many “gurus” run around and advise others to fire clients at the slightest hint of trouble. I’m not saying that…

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