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Do Your Clients Want Free Support? Here’s How to Respond!
Do you constantly have clients wanting free support after you launch their website? Launching a website is an exciting accomplishment, but what happens when a client wants free support weeks, months, or even years after the website launch? As a web designer, it’s crucial to establish clear boundaries and communicate…
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Say What?!
Got a sticky client situation? We've got you covered! With over 125 templates you'll always know what to say.
Contracts for Web Designers: Three Great Resources
One of the things I’m asked most often is, “Do I really need a contract?” And the answer: YES. 100% YES. Do not make a…
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What to Do When a Client Disappears
Do you have a process in place for when a client disappears? It happens. Clients disappear. You’ve been moving along with a project, and everything’s…
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3 Things You Do That Drive Your Clients Nuts
You might be driving your clients nuts and not even know it! It’s a popular opinion in the freelance industry that clients are always at…
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